Return and exchange policy

According to the executive regulations of Law No. 2014/39 and its amendments regarding consumer protection, Ghibli is obligated to provide the right of exchange and return to the customer under the following conditions:

The customer has the right to exchange or return the product and get a refund within 14 day From the date of purchase, provided that the goods:

In the same condition it was in when purchased.

Suitable for resale.

Stored in its original packaging with all its accessories.

The return or exchange of the following products is prohibited:

things that touch the skin like Swimwear and underwear.

Perfumes, watches, glasses, and evening and wedding attire, and the right to return or exchange is within 24 hours From the date of purchase, provided that the return option is indicated on the purchase invoice.

For your safety, returned or exchanged products must arrive. Completely and without any errors or damage..

The client bears the responsibility. Delivery fees amount to 2 Kuwaiti Dinars. When performing the exchange or return as he wishes.